Max Metal uses this site to explain product lanes, collect quote requests, and route project details to the right production conversation. This page explains what information is collected through the site and how it is used.
Information we collect
When you use the quote desk or manual contact form, Max Metal may collect:
- Name
- Business name
- Email address
- Phone number
- Project details such as product type, quantity, deadline, artwork status, and delivery context
- Basic referral context you choose to provide, such as the social platform or promo keyword that led you here
The site may also collect routine technical data such as browser type, device information, and standard server logs needed to keep the site working and review traffic quality.
How information is used
Information submitted through the site is used to:
- Review and respond to quote or contact requests
- Clarify specs, pricing scope, proof timing, and delivery expectations
- Route inquiries to the correct product lane or internal operator
- Improve site messaging, quote intake, and launch performance
Max Metal does not sell submitted lead information as a stand-alone product. Information may be shared with trusted service providers only when required to operate the quote workflow, hosting, analytics, or follow-up communication.
Cookies and analytics
This site may use standard analytics, embedded scripts, and basic cookies to understand visits, support quote-path functionality, and diagnose technical issues. If a browser blocks optional scripts, some embedded functionality may not load as expected.
Data handling and retention
Submitted project details may be retained for follow-up communication, estimating, repeat-order support, record keeping, and internal reporting. Data is kept only as long as reasonably necessary for those purposes or to meet operational requirements.
External services
The quote workflow may rely on third-party infrastructure such as hosting, form routing, analytics, or embedded quoting tools. Those services may process the information required to complete the requested workflow under their own operational terms.
Your choices
Do not submit sensitive payment information, government identifiers, or credentials through the public forms on this site. If you need to correct or remove information you previously submitted, use the contact page and reference the original request so the team can review it.
Updates to this policy
This policy may be updated when the quote process, integrations, or operating requirements change. Material updates should be published on this page.